Privacy Policy
Dependable IT Services, LLC. Privacy Policy
Version 1.0 – Last Updated: October 23, 2025
Legal Notice: This Privacy Policy is for informational purposes only and does not constitute legal advice.
1. Introduction
Dependable IT Services, LLC respects your privacy. This Policy explains what data we collect, how we use it, who we share it with, and your rights under applicable law. It applies to our website (www.dependableitservices.com) and our managed IT services.
2. Information We Collect
When you sign up to receive text messages from us, or interact with our services, we may collect the following information:
- Your name
- Mobile phone number
- Email address
- Service or appointment details related to your account
3. How We Use Your Information
We use the information collected to:
- Send appointment reminders and confirmations
- Provide updates on service or support requests
- Respond to inquiries and provide customer support
- Improve our services
4. SMS/Text Messaging Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Your Choices & Opt-Out Rights
You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive from us. You may also contact us directly at info@dependableitservices.com or (480) 520-1414 to request that we stop contacting you or delete your information, subject to applicable law.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
Dependable IT Services, LLC.
Address: 1410 W. Guadalupe Road, Suite 102, Gilbert, Arizona 85233 USA
Phone: (480) 520-1414
Email: info@dependableitservices.com